How To Create and Manage Signatures in Outlook

Email signatures are an important aspect of composing business emails. Email signatures can be used as a tool for branding your business or to communicate important details about your business profile. This includes information such as your contact information, name, and title along with your branding which makes your email more professional, you can even [...]

Windows 11: The Pros and Cons

Microsoft is constantly making improvements to their operating system (OS) and most recently has launched Windows 11.  This means that Microsoft customers can now upgrade their computers to Windows 11 for free. With that said, almost none of Windows 11's promised big features are actually included right now, and no matter how promising a new [...]

Resolving Sound Issues in Microsoft Teams

Microsoft Teams is a collaboration app that helps your team stay organized and have conversations—all in one place. In this blog I want to discuss some of the most common sound issues that users experience with Microsoft Teams. There are a variety of reasons that can cause sound issues in your Team meetings. Here are [...]

ThreatLocker Helps to Prevent Malware and Ransomware Attacks

ThreatLocker is used by Triella with all of its clients to ensure that only applications that are approved can be run on a given computer.   Should a person try to install an application on the computer, ThreatLocker will prevent this from happening and prompt the user to request permission for that application to be installed. [...]

Troubleshooting Citrix Login Issues

The Citrix Workspace App allows you to connect anywhere, anytime to your Firms network. But not when you are having issues with logging in! In frustration you restart the computer multiple times to get the same result. YES I HAVE RESTARTED!  Now what?? While restarting your computer can help sometimes, the Citrix Desktop comes from [...]

How ThreatLocker is Different from Anti-Virus

Threatlocker is not another anti-virus software, and it is also not a replacement for anti-virus software. How antivirus software works: Traditional anti-virus software works by fundamentally creating a bad list of software hashes and adding them to a blocklist. When an application opens, it checks against the blocklist and blocks it if listed in the [...]

Demystifying Spam Filtering – (Why did that email get blocked?)

Everyone who does business over email has to contend with the problem of sorting the good emails from the bad. Among the many, many legitimate emails we all get each day, there are always those we don’t want to see, be they annoyances like spam advertisements, or serious security threats in the form of ransomware, [...]

Apple Watch – Part 1 – The Basics

I must admit that I used to scoff at those with an Apple Watch thinking that’s just too much.  Why would anyone want one of those?   They look pretty cool as is a characteristic of much of Apple’s product suite but what real function did they provide.   So I decided to get ad Apple Watch [...]

Introducing Datto Workplace

what is it? Datto workplace is an enterprise-level file-sharing application. It is secure and easy to use application that can be quickly accessed from any platform or device. This product has several features that are beneficial for businesses such as document authentication, version control for files, accessibility customizations, auditing, and high security with robust encryption. [...]

Troubleshooting Printer Issues

Printing is a common office task but if your printer is not functioning properly, it can waste time and cause frustration - especially when you are working remotely. it can be a challenging task to setup or resolve common issues with printers. This is mainly because every printer model requires a different set of drivers [...]