Firm Enters the Pandemic Without Missing a Beat

How smart decision making paid off during this pandemic

The Firm

O’Sullivan Estate Lawyers is a boutique trusts and estates firm that has operated in Toronto for over 20 years. They are a top ranked and peer recognized firm who provide discreet, sophisticated trust and estate solutions to high net-worth clients.

The Decision

In mid-2019 the firm was considering whether to replace its aging technology outright or to move to Triella’s Canadian Private Cloud Service, TriCloud. They chose to move to TriCloud because it would provide them the ability to work from anywhere and state of the art security. Because of other changes happening at the firm, they decided to defer the switchover to February, 2020 to give time for its people to absorb the recently implemented document management system, Worldox.

When February 1st arrived, Triella moved the firm to TriCloud. The firm begun operating remotely from its offices as well as other locations starting the following Monday, February 3rd.


Pandemic Proof

Roll forward about 4 weeks and the firm was facing the same issues as everyone in Canada, how to get its workers working remotely effectively so that they could maintain social distancing while at the same time servicing their clients. The decision to move to TriCloud turned out to be a brainchild!

Triella provided advice to the firm on using Zoom for teleconferencing and everyone simply moved to their place of residence and continued to work without missing a beat. Not only that, but their system has more security and redundancy that could ever be deployed at their own office. The firm will be able to ride out the pandemic with little impact.

Charles Bennett is the Principal Consultant at Triella.  We are a technology consulting company specializing in providing technology audits, planning advice, project management and other CIO-related services to small and medium-sized firms. Charles can be reached at 647.426.1004. For additional articles, go to our blog page. Triella is a VMware Professional Partner, Microsoft Certified Partner, Citrix Solution Advisor – Silver, Dell Preferred Partner, Authorized Worldox Reseller and a Webroot Reseller.

© 2020 by Triella Corp. All rights reserved. Reproduction with credit is permitted.

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