Your company has internal IT but they spend so much time fixing problems that you cannot move ahead with business objectives.
Choose Treilla ADVANTAGE SELECT!
Proactive, Responsive Support for Your Firm
If you have no IT people you can outsource the management of technology to Triella. We provide a full spectrum of services from Help Desk support right through to infrastructure related projects, security and technology strategy.
If you have internal IT people, their time is best spent helping users to become more efficient. Where Triella helps here is in managing the back end systems and helping with strategic planning. No matter what your situation, we offer unlimited service.
Unlimited support means you don’t need to be concerned about costs before calling for help.
- Faster response to reported problems
- Fix the problem completely the first time
- Fewer problems as you implement our recommendations
- Eliminate virus infections and ransomware threats
- Less IT headaches freeing up more of your time to work on the business
Our Maintenance Plans:
Triella has three maintenance plans to fit your needs. Our maintenance plans are designed to provide proactive prompt service for all your technology.
Triella ADVANTAGE SELECT
This is for businesses that already have internal IT support and are looking for strategic advice, server maintenance and coverage when the IT person is on vacation or ill. We enhance your IT department and supplement the skill set of your internal IT. We are also an escalation point for issues that cannot be resolved by your internal IT.
Triella ADVANTAGE TOTAL
This is for businesses that need both strategic and day-to-day on-site support for all of their technology, including desktops. We become your IT department. If you have internal people designated for IT support we support their effort to ensure that your system runs smoothly while at the same time ensuring a high level of expertise is provided to the firm.
Triella ADVANTAGE CLOUD
This service builds on the services offered by Triella Advantage Total by adding all the back-end servers and infrastructure required for your firm to operate in a fully private, redundant, 100% Canadian data centre with all equipment owned by Triella. Use any device from any location to work where you want when you want all with very little upfront cost.
Typical Scenarios
Your company has no internal IT and you need support whenever your systems act up. You want to be sure your data is protected.
Choose Triella ADVANTAGE TOTAL!
You are starting a new company or considering a complete upgrade for your systems. You want to enjoy servers hosted in Canada and virtual desktops delivered to you and get complete support, including pager support for one price per month.
Choose Treilla ADVANTAGE CLOUD!
Testimonials
Carla David
Accounting Assistant, The Morassutti Group and North Drive
“Triella was able to quickly put together a plan of action to address our issues. Their ability to ask the right questions and respond to our questions inspires confidence.”
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Julia Yastreb
Controller/General Manager, Keyser Mason Ball LLP
“We are happy that we have such a reliable and proactive service provider in Triella. They will be a core part of our growth in the future, including helping us transition to a new practice and accounting software in 2020.”
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Allison Thornton
Partner, Koch Thornton LLP
“The move to the Cloud was a success and resulted in reduced expenses and improved network performance. If something goes wrong we know Triella cares as much as we do about finding a solution. Charles brings a good team to the table and we get consistent support.”
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Mary Jane McDonald
Office Manager, MacIntosh, MacDonnell & MacDonald
“Triella was able to replace our server, bring our software up to date and maintain operations with very little downtime. There was no time to search for alternatives and we knew Treilla understood our industry and our business. We’re confident with the new system they have put in place.”
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